Skillweb Deliver

For Post & Parcel

This trusted, award-winning, fully customisable software solution optimises the management of the entire, end-to-end, delivery process. With unrivalled track and trace and proof of delivery capabilities, Skillweb Deliver provides the real-time visibility, so you will instantly know exactly where a parcel is and when it will be delivered – to both recipients and business partners.

Improved Customer Experience

As a result of improved operational visibility, you can achieve more first time deliveries by reducing first-time failure rates and incoming re-deliveries. You can also offer more diverse services - to promote customer engagement - while managing a more efficient and flexible delivery network

Cost Savings

By automating operational processes, 'Average Unit Costs' can be reduced by at least 54% (based on Jersey Post's experience) - without the need for additional labour

New Revenue Streams

Advanced, proof of delivery features enable you to provide a greater range of value-added, final mile services - such as more secure and convenient collection options

Efficient & Productive Operations

Item tracking and proof of delivery technology simplifies, automates and ultimately makes paper-based or manual delivery processes and procedures - up to 60% quicker. You can also process more parcels a month - without the need to increase workforce headcount

Enable Frictionless Cross-Boarder Trade

By electronically integrating with your retail partners and cross-boarder customs services, you can facilitate faster, more efficient customs revenue collection and pre-clearance of items. This will significantly reduce the costs associated with detaining items for customs - and ultimately improve your customers experience of cross-border e-commerce

Connectivity

Use our customisable interface to work with any partners including Amazon, Royal Mail, Parcelforce, UK Mail, Yodel, Fed-ex, DX - so you can share tracking data with a range of different business systems

UK Developed & Supported

Skillweb Deliver is administered through a web-based interface. Being cloud-based, it does not require costly integration – so you only pay for what you need - and you  will benefit from regular updates and new features too.

Our ISO27001 accreditation and industry-lead technology means that you are in save hands - and our UK based helpdesk, ensures that support is highly responsive and effective too.
UK Based
Skillweb Deliver is a reliable and robust tracking system that is an integral part of our parcel delivery operation and provides Jersey Post with the capabilities to adopt the latest technology innovations in the future. As a highly-effective decision engine, it underpins the successful delivery of parcels across the island and helps improve the overall experience for both residents and our business partners.

Modular Technology

01

Collections

supports the broadest range of returns logistics and collection scenarios
02

Planning

allows you to forward plan both delivery and collection work
03

Reporting

data is extracted and processed in real-time for instant report generation ready
04

Interfacing

receives and sends tracking data between third party systems such as Amazon, Royal Mail, Parcelforce and Fed-ex
05

Customs Integration

enables the exchange of data with the customs authorities so they can electronically advise you of items held for tax revenue collection or other reasons. The flow of parcels is automatically controlled through the network to prevent shipments leaking through
06

Augmented Reality

Skillweb Deliver offers an optional augmented reality module to improve the information available to loading operators – so the time taken to find the right parcels is significantly reduced

Case Studies

Jersey Post

Jersey Post

The Jersey Post Group is the licensed universal service provider of mail service for the Bailiwick of Jersey. Jersey Post employs more than 200 postal delivery workers, serving around 100,000 inhabitants across all mail service requirements.
Singapore Post

Singapore Post

Singapore Post Postea, the technology solutions provider for the postal, mailing and logistics industry, teamed up with Skillweb to develop a next-generation item tracking solution - PostMarque™ that utilises Skillweb’s proven technology.
British Telecom

British Telecom

SkillWeb was also tasked with upgrading BT’s IT infrastructure to not only enhance its functionality but also reduce the ongoing running costs and carbon footprint. Features:- Track over 20,000 parts per day, Real-time tracking data, Reduce trip planning 75%.
Yodel

Yodel

Yodel Neighborhood is a door-to-door delivery service using a local courier network to over 27 million addresses across the UK. Yodel needed a solution that would support the courier network by efficiently capturing ‘last mile’ home delivery data.